Frequently Asked Questions
Everything you need to know about the revolutionary hybrid cookware.
What exactly is hybrid cookware?
HexClad hybrid cookware combines the performance of stainless steel, the durability of cast iron, and the convenience of non-stick. Our patented laser-etched hexagon design allows for high-heat searing while remaining easy to clean.
Is HexClad cookware metal utensil safe?
Yes, our unique laser-etched surface is scratch-resistant, allowing you to use metal spatulas, whisks, and spoons without damaging the non-stick valleys.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Can I use these pans on an induction cooktop?
Absolutely. HexClad cookware is designed with a magnetic stainless steel base, making it compatible with all cooktops, including induction, gas, electric, and ceramic.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.
Does HexClad come with a warranty?
Yes, we stand behind our quality. All HexClad cookware comes with a limited lifetime warranty against manufacturer defects to ensure your kitchen is powered for years to come.